We’ve introduced a new way to structure your booking flow with
Category-First Booking
You can now let customers
start by selecting a category
(like Hair, Spa, Wellness) before choosing a service—making discovery easier and the booking experience more intuitive.---
What’s Included
- Category-first booking flow— Start the booking experience with category selection instead of services
- Configurable setup— Enable this from yourGlobal settings > Booking Pagebased on how your business is structured
- Services scoped to category— Customers only see services within the selected category, reducing clutter
- Add another service flow improved— Customers can go back and choose the same or a different category
---
Category Enhancements
- Category images— Add images to make categories more visual and engaging
- Category descriptions— Provide context to help customers understand what each category includes
- Clean card-based layout— Categories are displayed in an easy-to-browse format
- Categories without services are automatically hidden
---
Flexible by Design
- This is fully optional— your existing booking flow remains unchanged
- If not enabled, booking continues to start with service selectionas before
---
Why This Matters
- Makes it easier for customers to browse and discover services
- Reduces overwhelm when you offer multiple services
- Better reflects how businesses organize offerings by categories
- Creates a more structured and intuitive booking experience
---
This update gives you more control over how customers
navigate and book your services
, helping improve both usability and conversions.
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