What’s New?
Businesses can now update active customer subscriptions without needing to cancel and recreate them. With this release, you can:
- Add or remove productsfrom an existing subscription, as long as all products share the same billing frequency and currency.
- Adjust product quantities(from 1–1000) and see updated subscription totals reflected in future billing cycles.
- View and edit subscription dates i.e. Edit the 'Start Date' for scheduledsubscriptions andEdit the 'End Date' for any non-cancelled subscription.
- Keep billing dates consistent — subscription charge dates remain unchanged, ensuring payment schedules stay predictable for your customers.
- See a preview and confirmation of all changes before saving.
- These changes apply to subscriptions across Stripe, Square, NMI and Authorize.net.
Examples of where you can use this:
- Adding multiple products to a subscription bundle.
- Removing a product mid-cycle without disrupting the billing date.
- Adjusting quantities before the next charge date.
- Extending the end date of a subscription directly from the details page.
Where Can I Find This?
- Go to Payments → Subscriptions → Update Subscription
- Or open Payments → Subscriptions → Subscription Details → Update Subscription
- You’ll find the Update Subscription CTA available in both locations.
What’s Next?
- Ability to modify the subscription charge dates along with coupons
- Prorations option for modified subscriptions
- Ability to create subscriptions via different checkouts with multiple products
Visuals:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article